Yahoo Mail can directly be accessed via the Internet browser, without requiring the need for having installed any email-related software on your computer. That kind of web browser-based email is considered as Webmail. A significant advantage of using the Yahoo Mail via the webmail is that all incoming emails can be scanned first for viruses and malware before they enter into your PC and create any critical damage. For additional help, call on the Yahoo customer support number to get support. As a Yahoo email user, the virus scanning feature is automatically enabled, making it easy to use on the attached files.
Learn How to Remove Viruses from Yahoo Email Account
Through Yahoo scans your all incoming emails automatically received in your account, however, if you get any troubles, you can ask the help of professionals by dialing the Yahoo toll-free phone number. Here’s how to find and remove the virus from the Yahoo Mail.
Step 1 – Navigate to the Yahoo Mail site to open the account. Type the Yahoo username and password to access the Yahoo email account. Open the emails supposed of having a virus.
Step 2 – Find attached files. You will find them in the header section beyond the body of the message. The name of the attached file will display as blue, with active hyperlinks, showing the correct saved file name provided by the sender.
Step 3 – Start to scan and clean viruses automatically. Search for the ‘Scan and Download Attachment’ link and click on it to open. If it doesn’t display, you may require clicking directly on the file name of the attachment. Search for the ‘Scanning attachment for viruses’ alert message. It may display for less than a second, reliant upon the file’s size. If you miss this short-term warning message, it is not such essential.
Step 4 – Wait and check the results. Once the virus scanning process is finished, if no virus or malware is found, you will be directed the go-ahead to download the attached files. If the virus is recognized, Yahoo Mail will try to clean the attachment automatically, and then show the option to download the files.
However, if these steps are not much reliable to detect and clean the virus in the attached files automatically, then you can look for the further solutions to find and fix the virus issues. In such circumstances, you can call on the Yahoo customer support phone number to get support and additional guidance to get rid of viruses from Yahoo Mail in a hassle-free manner.