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Troubleshooting Guide to Fix Adobe Flash Player Issue

Just like other Adobe applications, Adobe Flash Player is the most popular software program developed by the Adobe Systems that lets you watch videos and animation in your web browser. Your Internet viewing or web browsing experience might be severely hampered if it is not working or functioning properly. If the Flash Player is often crashing or freezes up during the Internet surfing, it stops to download web page appropriately. In such a situation, it is necessary to find out the cause behind the issue to fix in time.

The troubleshooting process is quite easy and simple, depending on what kind of operating system you are using. To know more about the step-by-step guide, you can either dial the Adobe customer support number or can follow the instructions given below to fix the hitches.


Windows OS

If the Flash Player is not functioning properly on your Windows-based computer, confirm that you are using the latest Adobe Download Center version. If it is not running on the IE browser, check the security options let you see the Flash media content.

  1. In order to check Internet Explorer security settings, you first need to open IE browser, choose the ‘Internet Options’ from the ‘Tools’ menu, followed by the ‘Security’ tab.
  2. Locate the ‘ActiveX controls and plug-ins’ and adjust the settings to let plug-ins and controls to download and run them. It will let you see Flash content. Ensure that you have an updated web browser to see the entire Flash material.

If you are still experiencing problems visualizing multimedia contents, check that your antivirus program is not blocking the video, and disable pop-up blockers in your web browser.

Mac OS X

If you are using Mac OS X 10.1 to 10.3, then the Adobe Flash Player 10 newer versions are not available for you.  If you have these OS X versions, it needs to upgrade your operating system to see video available only on Flash Player 10.

However, if you are having an updated version of the OS and are still having problems, make sure the Flash player version is compatible with the operating system you are using by visiting its official website.


Ensure that you have set your user permissions to let Flash Player work. If you have the right settings and still experiencing problems, try to reinstall it. If the problem is still persisting, you should reinstall the web browser you are having.

Flash Player Installation Issues

If you are having the Flash Player installation issues, turn off any antivirus program until the download ends up. You should download Flash Player only from the official website of Adobe. Before installing the new version, make sure that you have uninstalled the old one completely.


You should also check the downloaded file type it is corrupt or not, because a malicious file can ruin the process of installation and harmful for the computer. While uninstalling the Flash Player, check that you have quitted from all running programs, because if any file is now engaged, then the program removing process may fail or deny.

However, if you are still experiencing issues due to the Adobe Flash Player crashing issues and are unable to fix them on your own, it is highly suggested to try to reach at Contactforhelp and find the trusted Adobe customer service phone number so that you can consult with the expert directly about the query and fix the encountered issues effectively.